Yes, we ship to over 100 countries and territories.
All orders are shipped from the UAE. We offer free domestic shipping within the UAE and a flat rate of $18 for all international shipments.
International customers are responsible for paying all customs duties levied by their home country.
All orders are dispatched via DHL. Your order will be delivered within 5-10 working days from placement of the order.
Once your order is dispatched, we will send you an email with your tracking number.
Yes. Our professional monogramming service allows you to personalize your bags and pouches with up to 3 hand-painted initials for added exclusivity. Learn more here.
We always aim to make sure that our customers love our products, but if you need to return an order, we are happy to help. We have a 30 day money-back guarantee. Just contact us directly and we’ll take you through the process.
Please note personalized items cannot be returned or exchanged.
You can contact us through our contact page. We will be happy to assist you.